Ease of Accessibility

Even though you are at sea and far from any port, we are with you all the way. With Insights Remote we can access your system, review machine sensors, and provide advanced support for your factory. A quick diagnostic reduces the costly downtime in your factory.

A skilled service team and the remote sensor data mean quick troubleshooting to identify the issues and provide you with possible solutions.

Weekend, evenings, day or night. Our remote team is available when you need it.

Your onboard team has skills. No doubt about that! But sometimes the issues may require additional insights and access to the electrical systems. Remote Service gives you access to a larger skill set and lets your crew onboard collaborate with our service team to have your issues resolved quickly.

Reduce production downtime

Swift support with reliable troubleshooting reduces the costly downtime in your factory.

Service that keeps you ahead of things. Tailored maintenance service solutions that reduce costly downtime and help maximize your output. Learn more

We offer a world of upgrade and rebuilding solutions – from simple replacements to extensive reconstructions. Learn more

Reliable access to original spare parts is crucial for the efficient maintenance of your machinery. Carsoe provides genuine spare parts, ensuring the highest quality and compatibility with your equipment. Learn more

Get the most out of your factory with our software solutions for data tracking. Production Insights is a collection of software solutions for your factory. The different solutions can be combined to create the best solution for your process data management. Learn more

Maintenance of KM Mark 5 and 7

Regular maintenance is crucial for your onboard processing operations. Learn more about service of you KM Gutting Machines, watch videos and order spare parts kits. Learn more

Remote Service

Our customers’ production and processing facilities run 24/7, and so do we

Breakdowns in your processing factory can be costly. And a quick response to fix the issues at hand is essential to keeping your product quality high and your processing flow running smoothly.

With Remote Service a quick service response is just a call away. Our 24/7 service team has remote access to relevant sensors in your system and is ready to assist with troubleshooting to handle your production issues efficiently.

Emergency Services for Processing Factories

A Remote Service agreement allows our team to perform real-time remote data reading of your production line sensors, allowing reliable diagnostics and the right solution to be initiated.

Each Remote Service Agreement will be customized to match your factory and requirements.

With a service agreement, you will:

Reduce downtime
Improve return on investment on your equipment
Ensure high productivity
Extend the lifespan of your equipment

Production Insights with Remote Service

Get the most out of your factory with our software solutions for data tracking. Production Insights is a collection of solutions for your factory. The different solutions can be combined to create the best solution for your process data management.

Tracking and data collection will help you visualize, maintain, and optimize your production processes, and our Remote Service provides efficient troubleshooting if you experience breakdowns or issues. A quick response is essential to keeping your product quality high, and your processing flow running smoothly.

Learn more about Insights

Carsoe Onboard Seafood General Photo ICE

Your Benefits of Remote Service

INSIGHTS HUB FOR YOUR HARDWARE REQUIREMENTS

The Production Insights Software requires factory sensors as well as operator input to supply the correct data. If you have a Carsoe factory, the sensors and interfaces are often installed, making the Insights solution an easy add-on.

If you do not have a Carsoe factory, the sensor packages and additional required hardware can be installed in your factory. Contact Carsoe to learn more about your options.

Anders Kirkebak

Head of Sales; Service

+45 61 22 76 24

akp@carsoe.com
Tony Pedersen

Sales Manager

+45 40 82 37 33

tpe@carsoe.com
Frederik Svane

Sales Manager

+45 51 55 92 33

fsv@carsoe.com
Camille Gagné

Area Sales Manager Canada & US

1-418-392-9888

caga@carsoe.com

Questions or need advice on service?

Spareparts: sparepart@carsoe.com
Support: service@carsoe.com

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Trusted Service Solutions

Service that keeps you ahead of things. Tailored maintenance service solutions that reduce costly downtime and help maximize your output.

Learn more
We offer a world of upgrade and rebuilding solutions – from simple replacements to extensive reconstructions.

Learn more
Reliable access to original spare parts is crucial for the efficient maintenance of your machinery. Carsoe provides genuine spare parts, ensuring the highest quality and compatibility with your equipment.

Learn more
With Remote Service a quick service response is just a call away. Our 24/7 service team has remote access to relevant sensors in your system and is ready to assist with troubleshooting to handle your production issues efficiently.

Learn more
Get the most out of your factory with our software solutions for data tracking. Production Insights is a collection of software solutions for your factory. The different solutions can be combined to create the best solution for your process data management.

Learn more
Regular maintenance is crucial for your onboard processing operations. Learn more about service of you KM Gutting Machines, watch videos and order spare parts kits.

Learn more