From paper to precision: How Polar Seafood digitized process control with Carsoe Insights

For years, Polar Seafood relied on manual paper systems to manage process control aboard their vessels. With limited internet connectivity at sea, digital solutions were simply not practical. But as onboard internet has improved, so has the opportunity to modernize and optimize operations, and Polar Seafood has taken advantage of that.

In collaboration with Carsoe, Polar Seafood has transitioned its traditional paper-based process management system into a streamlined and efficient digital platform using Carsoe Insights. This transformation marks a significant step forward in how seafood production data is collected, stored, and used.

“It was clearly interesting for us to get all our data registered electronically so we can use it more actively” Karin Simonsen, Quality Manager at Polar Seafood.

User-friendly design

One of the key strengths of the Carsoe Insights system is its adaptability. Carsoe worked closely with Polar Seafood to design a system that mirrors their existing workflows - making the transition seamless and easy for onboard staff.

“We wanted something simple, and that is exactly what we got. The system looks and feels like what our factory operators are used to” explains Karin Simonsen, Quality Manager at Polar Seafood.

The installed Insights system focuses on the factory operators’ daily tasks, automating data collection and reducing the risk of mistakes. This not only improves operational efficiency but also enhances the reliability and consistency of documentation.

Meeting global standards with confidence

As international regulations around seafood exports become more stringent, having a robust documentation system is no longer optional. For Polar Seafood, Insights provides a professional and compliant approach to quality assurance.

“If we want to export to markets like China, each vessel must be approved for that country. That requires a documented system, and that is exactly what The Carsoe Insights system helps us to meet those requirements” says Karin Simonsen, Quality Manager at Polar Seafood.

In cases of customer complaints or product recalls, the Insights system allows Polar Seafood to trace back through processing and freezing logs, providing clear evidence of proper handling.

Built Like LEGO: modular and customizable

Head of Technical Department at Carsoe, Henrik Juulsgaard Poulsen, describes the Insights system as being built like LEGO blocks - modular and customizable to each customer’s needs.

“We customize each Insights solution to the specific vessel. It is never more complicated than it needs to be and always aligned with the customer’s operational needs” says Henrik Juulsgaard Poulsen, Head of Technical Department at Carsoe.

With the foundation now in place, Polar Seafood is exploring how digital data collection can streamline even more processes around the factory manager and product handling. The goal is to continue simplifying workflows while maintaining the highest standards of quality and compliance.

“For us, it was important to start with the product” says Karin Simonsen, Quality Manager at Polar Seafood. “Now, we have professionalized our system and made everyday tasks easier. The next step is to see how far we can take it”.